Ever picked up a product, excited to get it home, only to find out that when you open the box and put it to its intended task for the first time it just falls apart? Or called in to get technical support and you pretty much just get a set of read out responses rather than the assistance of people who are actually knowledgeable in their subject? These terrible experiences just enhance the absolute necessity of quality in every aspect of business.

History of World Quality Day

Quality Day was established in 2008 at the Imarsat Conference Centre to create a place and time to discuss techniques of innovation, inspiration, and creative ideas. With Quality serving as a fundamental part of the GDP of first world economies, striving to improve customer satisfaction while finding ways to reduce the cost involved with increasing quality have been an essential part of business strategy.

Source: Text: DAYSoftheYEAR Image: Twitter